Terms of service.

Independent appliance service

Calviro introduces appliance owners to independent service professionals. Calviro does not perform or guarantee repairs. Professionals operate their own businesses.

Requests and payment methods

A customer account and saved preferred payment method are required to submit a service request. A request does not confirm an appointment. Saving a card does not charge it. Submitting a service request requires payment of the diagnostic total, including 50% of the technician’s diagnostic fee for each additional appliance.

Parts, labour and earnings

Customers review additional parts and labour before authorizing a card hold. The approved amount is captured when the technician marks the job completed. Expired holds require renewed authorization. Declining an estimate cancels the unfinished job. Technician earnings are released after Calviro’s review, less the agreed commission on diagnostic fees and labour; parts are reimbursed in full.

Agreeing to service

Customers and technicians must agree on scope, pricing and timing before work begins.

Before registration opens

Complete terms must identify the operator and set out account responsibilities, service arrangements, cancellation and complaint processes, and other conditions for using Calviro.